Crystal Bear Keychain

We offer PICK UP at our storefront locations for all online orders. These methods can be selected upon the shipping page. Once you place your order and when your item is made we will further email you for pick up.

Orders delivering to Abbotsford, Chilliwack, Hope in British Columbia have higher shipping charges. Please contact us for exact delivery pricing.

Our products are shipped from our retail stores in Metrotown Mall. Burnaby or Guildford Town Centre, Surrey via local shipping companies, Novex Delivery or TR Courier.  Canada, United States and International orders will be shipped via Canada Post.


Urgent Order Requests: Please contact us via e-mail or phone and we will try our best to accommodate your request.

● Please DO NOT WATER Preserved Flowers, Preserved Flower hates water and humidity.
Humidity may cause color fade or breed, liquid leaks and petal translucence.

● Please avoid direct sunlight and strong light.
Lights may cause color fade and dryness, especially for lighter colored preserved flowers.

● Please avoid wind and air from air-conditioning/heater.
This may cause dryness and cause damaged, cracked flowers.

● Please try not to touch Preserved Flowers and mind your clothes, wall or furniture. 
Do not touch the flowers as they are delicate real flowers. Touching can cause dryness or cracking. Also, a special dye is used to preserve the color. 

● Perfect to keep Preserved Flowers in dust free environment
Blowing off the dust by a cool heat setting dryer (weak blow setting) is the ideal way to keep the flowers free of dust.

● Please do not remove flowers from their original box. 
The flowers belong to its own signature box/vase.

Fleurs D'épargne arrangements requires no water or sunlight to keep its natural beauty. The flowers will keep their look and feel natural for several months making the room vibrant all year round. No allergy worries as there are no pollen.

Fleurs D'epargne arrangements can possibly last up to 2-3 years if handled properly with extra care. 

Note: Dipped roses such as Rose Gold, Gold, or Silver has the longevity of 3-6 months. Can last up to 1 year if handled properly with extra care and temperature. 

We do not accommodate refunds.If in the rare event that the flowers are damaged, please contact us by email, support@fleursdepargne.com or phone 604-729-5729. We will strive to do everything in our power to assist.